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IT Support Engineer

On-Site, Full - Time

Job Summary

To ensure success as an IT support engineer, you should have extensive knowledge of home and office systems, good problem-solving skills, and high-level interpersonal skills. A top-class desktop support engineer provides fast and effective support for clients experiencing basic hardware and software issues.

Duties & Responsibilities

  • Responding to client support requests.

  • Contacting clients to find out the nature of the problem.

  • Traveling to the client’s location or connecting via a remote link.

  • Troubleshooting hardware and software issues.

  • Installing and maintaining hardware and computer peripherals.

  • Installing and upgrading operating systems and computer software.

  • Troubleshooting networking and connection issues.

  • Advising on software or hardware upgrades.

  • Providing basic training in computer operation and management.

  • Completing job reports and ordering supplies.

Primary Location: Bahrain

Job type: Full-time

Nationality: Bahraini

Qualifications & Skills

  • Bachelor’s degree in computer science or information technology.

  • Proven work experience as a desktop support engineer or support technician.

  • Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.

  • Knowledge of popular operating systems, software applications, and remote connection systems.

  • Ability to solve complex hardware and software issues.

  • Ability to travel and work after hours when necessary.

  • Excellent interpersonal skills.

  • Good written and verbal communication skills.

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